How does online payment work?

## Our payment gateway Ruby Juice uses **Midtrans**, one of Indonesia's most trusted payment gateways, to process all online payments securely. ## Accepted online payment methods - **Credit & debit cards** (Visa, Mastercard, JCB) - **Bank transfer** (BCA, Mandiri, BNI, BRI, and others) - **E-wallets** (GoPay, OVO, Dana, ShopeePay) - **QRIS** (scan-to-pay from any mobile banking app) - **Convenience store payment** (Alfamart, Indomaret) ## Is my payment secure? Yes. All transactions are processed by Midtrans using 256-bit SSL encryption. Ruby Juice never stores your card details. ## My payment failed — what do I do? 1. Check that your card or e-wallet has sufficient balance. 2. Make sure your bank has not blocked the transaction (some banks require confirmation for new merchants). 3. Try a different payment method. 4. If the problem persists, contact us on WhatsApp: **+62 822 9913 224**. ## Do I get a receipt? Yes — Midtrans sends a digital receipt to your email address immediately after a successful payment.